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GWS Facility Manager - Soft Services

At Firmenich people are at the heart of the company, we are committed to equal employment opportunities and value diversity in the workplace.

Report to: 

•    GWS Regional Workplace Director, NEA


Key Responsibilities:


•    Manage the outsourced service contracts for all soft services;
•    Support in the development, co-ordination and management of the delivery of soft services such as cleaning, catering, reception, helpdesk, stationary, pantry, uniform laundry, landscaping, space management, and etc.
•    Conduct regular performance reviews and continuous improvement for the services providers;
•    Ensure compliance with health and safety standards;
•    Conduct regular facilities inspections and follow up corrective action;
•    Contract and price negotiation to ensure quality of service delivery and cost efficiency;
•    Validate completed work by vendors and verify payment and invoicing; 
•    Work closely and effectively with users to provide a high-quality customer focused service;
•    Initiate the detailed actions which related global GWS request on the soft services.  


We value:


•    Minimum 5 years relevant experience in management of facilities soft services.
•    Previous campus management experiences preferred;
•    University degree in a related field/ Master preferred;  
•    Project management skill is preferred;
•    Good command in English;
•    High degree of independence with strong communication and interpersonal skills;
•    Highly self-motivated, good working attitude with a high level of professionalism and integrity;
•    Good team player.


We offer:


•    Creative mindset on facility management
•    Competitive base salary, variable compensation plans such as profit sharing (prime) and an enviable set of benefits
•    Leadership, training and development
•    Being a privately-owned company we have a history of taking risks, which can lead to innovation and breakthroughs.  Our independence gives us the freedom to control our destiny.

Apply now »