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Commercial Assistant

Country/Region:  CN
Job function:  SALES

Commercial Assistant

Location: Shanghai, China



Support sales executives to manage their accounts, both externally (with clients) and internally, by managing projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients


Your Key Responsibilities:

  • Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests
  • Create and maintain new product introductions and discontinuation information
  • Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices,product portfolio, products submitted etc). File and maintain all commercial documents,including contracts and agreements
  • Prepare and organize client meetings and submissions
  • Take care of day to day client requests. Collaborate with Customer Care to ensure client satisfaction
  • Perform general administrative tasks


We bring
• A rich history and a promising future of bold scientific innovation and passionate creation with our customers; 
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• A firm belief that working together with our customers is the key to achieving great things;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future;


You bring

  • Bachelor degree or above
  • Minimum of 1 years secretarial/administrative experience in a multinational company, Fashion and Retail industry is preferred
  • Good command of English, both oral and written
  • Computer literate in MS office software
  • Strong communication skill, quick learner, team player, self-motivated

We offer:

Passion for technology in the creation of fragrances and flavors of the future
Creative mindset to inspire our customers and consumers worldwide
A corporate mindset where every employee is trusted, valued, empowered and encouraged to grow.
Diversity and inclusion: Globally certified by edge for workplace gender equality
Competitive base salary, variable compensation plans such as profit sharing (prime) and an enviable set of benefits

Equal Opportunities Commitment 

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer.
dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.

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