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COLLECTION SPECIALIST

Location: Shanghai, China

Key Responsibilities:

  • Responsible for the analysis, reconciliation, and collection of a large portfolio of Customer Accounts with the objective of reducing and minimizing past due balances.
  • Make outbound contacts with our customers to ensure timely payment of invoices
  • Collect detailed information regarding disputed billings or invoice errors and forward to appropriate internal colleagues for timely review and adjustment.
  • Regularly communicate and coordinate with Account Managers to proactively resolve past due issues
  • Notify management on collection problems, prepare and submit concession and write off requests for review and approvals
  • Perform administrative support functions and special projects as needed

 

We Value:

  • Bachelor degree, major in Finance/accounting related
  • Native Chinese and good command of English
  • Collection management experience is preferred
  • Ability to work autonomously with enthusiastic & positive mind
  • Ability to communicate and present results to all hierarchical levels of the organization
  • Interpersonal communication skills

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