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Account Manager

Location: Shanghai


Key Responsibilities:

  • Understand account objectives, develop commercial strategy, implement through account plan. Identify and document business potentials and competitive landscape
  • Develop successful working relationship with (new and existing) clients, establish Firmenich as key partner to obtain briefs for profitable business
  • Negotiate with clients favorable commercial terms, including payment terms, prices for new business and increases for existing items
  • Get clear and complete briefing from clients, translate their needs into Firmenich projects; brief creation and development teams
  • Drive projects towards the best possible solution for both the client and Firmenich
  • Manage products life cycle with MDM, demand planning, customer care and supply chain to ensure high level of service to clients and good working practices for Firmenich (such as good forecasts)
  • Build the account sales budget annually, monitor sales and profitability versus objectives, provide input to quarterly Sales forecast


We value:

  • Bachelors degree or equivalent (business administration, economics, marketing, science...)
  • Minimum of 5 years of fragrance/ingredient/Flavors sales experience, sales/marketing experience in FMCG
  • Ability to develop successfully client relationship and prepare and deliver presentations to clients
  • Ability to develop strategic plans, define, prioritize and implement action plans
  • Good team player, seen as a strong partner by the development teams involved in clients’ projects
  • Business acumen (pricing, sales & profitability, expenses, client overdue...)


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