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Quality Assurance Manager

Key Responsibilities:

  • Successfully lead a team of Quality Assurance professionals, ensuring their ongoing development and high levels of team engagement.
  • Partners with Operations, business teams, and other key stakeholders to drive continuous quality improvement across the organization, being recognized as a solution partner in sustainably growing the business.
  • Establish effective working relationships with local management to positively promote, encourage, and sustain a genuine commitment to effective QHSE management.
  • Ensure site quality improvement plans in place in partnership with site management teams.
  • Ensure customer inquiries/complaints and audits are managed in a manner which gives our clients the highest levels of confidence in Firmenich.


  • A four-year degree in Engineering, Quality, Business, or related field with 5 – 10 years of  experience in Quality field with at least 2 years in leadership roles.
  • Strong communication skills, written and verbal.  Ability to convey complex concepts in relatable terms across all levels of the organization.
  • Working knowledge and understanding of regulations and ISO management systems and principles including but not limited to ISO 9001, FSSC 22000, and FSMA.
  • Be adept at working under pressure, and demonstrate the ability to confidently make decisions with incomplete or conflicting data applying sound judgment and good reasoning skills.
  • Experience working with regulatory agencies.
  • High proficiency with standard office programs such as MS Excel, Word, PowerPoint.  Ability to manipulate, analyze, and summarize data to provide key insights and develop strategic and tactical plans.
  • Capable of and comfortable with working in a lab and manufacturing environment.


We value:

  • Growth mindset individuals who consistently strive to grow their capabilities, are not afraid to make a mistake, and never give up.
  • Strong collaborators who enjoy working across functions to drive improvement.
  • Leaders who enjoy developing people and building highly engaged teams.
  • Nurturers who foster an environment of trust while ensuring Firmenich is a challenging and fun place to work and grow careers.
  • Professionals who consistently look beyond their function to drive solutions which are best for the company as a whole.
  • People who genuinely enjoy and value working with other people.
  • People who realize it is all about the journey, not the destination.

We offer:

  • The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry
  • A fast-paced environment surrounded by some of the biggest talents and brands in the beauty and fragrance industries
  • Learn how to understand consumers and how to meet their needs effectively

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Firmenich is an Equal Opportunity Employer M/F/Disability/Veteran


At Firmenich, we create an environment in which employees are valued, motivated and encouraged to reach their full potential. We foster entrepreneurial spirit and imaginative teamwork with freedom to act within our strategic plans. We recruit and develop the best talents, rewarding them accordingly. We offer competitive pay, career growth opportunities, and an outstanding benefits program that features:

  • Generous Paid Time Off!
  • Quarterly Bonus Potential!
  • Retirement Plans!
  • 401(k) with Company Match!
  • Low Cost Medical, Dental & Rx & Vision Coverage!
  • Tuition Assistance for Employees and Children!
  • Flexible Spending Accounts!
  • Tobacco-Free Campus!
  • And Many More Employee-Friendly Programs!

Nearest Major Market: New Jersey

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