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Consumer Insights Manager - New York, NY

Key Responsibilities:


  • Supports the Fine Fragrance Consumer Insight needs for US clients and US-based global clients, including designing, conducting, analyzing, and reporting results on primary research studies relating to fragrance;
  • Conducts all aspects of consumer research including U&A studies, concept testing, consumer segmentation, benchmarking, fragrance optimization, fragrance validation and qualitative explorations;
  • Works with internal clients to establish clear objectives before starting a research study;
  • Supports management of US Consumer Insight Fine Fragrance team on objective-oriented, actionable, strategic and ethical consumer research practices;
  • Contributes to the Fine Fragrance Consumer Insight team at Firmenich’s NYC in line with Firmenich core values;
  • Nurtures Consumer Insights culture, foster necessary changes & acts as role model.
  • Presents and interacts directly with client on a frequent basis



  • Bachelor's degree required in sensory and/or consumer/market research and/or psychology; Master’s Degree or PhD preferred
  • 5+ years field experience in sensory and/or consumer research
  • Strong statistical knowledge needed.  Experience with statistical packages used by Consumer & Market Research including SPSS, ExcelStat, JMP and/or SAS a plus;


We value:


  • An organized self-starter
  • A strong team player with a service orientation to meet the needs of many cross-functional disciplines;
  • Excellent verbal and written communication skills
  • Strong presentation skills required as is the ability to interact and present to clients at all levels;
  • Able to "create" authority and accomplish objectives across different cultures and business practices;
  • Proven ability to multi-task in a fast paced environment.


We offer:


  • The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry
  • A fast-paced environment surrounded by some of the biggest talents and brands in the beauty and fragrance industries
  • Learn how to understand consumers and how to meet their needs effectively


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Firmenich is an Equal Opportunity Employer M/F/Disability/Veteran

At Firmenich, we create an environment in which employees are valued, motivated and encouraged to reach their full potential. We foster entrepreneurial spirit and imaginative teamwork with freedom to act within our strategic plans. We recruit and develop the best talents, rewarding them accordingly. We offer competitive pay, career growth opportunities, and an outstanding benefits program that features:

* Generous Paid Time Off!

* Quarterly Bonus Potential!

* Retirement Plans!

* 401(k) with Company Match!

* Low Cost Medical, Dental & Rx & Vision Coverage!

* Tuition Assistance for Employees and Children!

* Flexible Spending Accounts!

* Tobacco-Free Campus!

* And Many More Employee-Friendly Programs!

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City