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Commercial Operations Manager - NYC, NY

Our Commercial Operations Managers’ mission is to develop and implement initiatives within a commercial team to ensure the efficiency and quality of commercial activities; hence contributing to the level of service to clients and to Firmenich business vitality and profitability.  They are the go-to person for questions related to their field of activity (customer, projects, business processes, systems & tools).


Key Responsibilities:

• Perform operational analysis and business analytics with insights to drive actions
• Ensure product delivery to key customer(s) through quality forecasting and sales projections of existing portfolio and new product launches
• Support pricing and profitability management
• Perform strategic sales planning and identifying opportunities to drive growth
• Capture market insights through competitive intelligence reporting
• Provide performance tracking reports and analytics with database design
• Anticipate business needs and articulate solutions to higher Management
• Provide business modeling identifying continuous improvement opportunities
• Perform data quality monitoring through report analytic
• Enable commercial process flow throughout product lifecycle by providing daily support to teams
• Actively build network and promote role as primary back-office contact to deliver business solutions


• Bachelor’s degree (BA or BS) required
• 3-5 years of experience in Sales, Finance, Planning, Operations or similar role.
• Advanced skills in Microsoft Excel and PowerPoint required.
• Excellent verbal and written communication skills required.
• Strong organizational and project management skills


We value:
• Previous experience interfacing with functions such as regulatory, operations, supply chain
• Previous experience in the Perfumery, Ingredients, and Flavors Industry
• Clear demonstration of strategic and leadership abilities
• Ability to collaborate with multiple stakeholders and navigate complex organizations
• Ability to multi-task working on simultaneous projects, and consistently meet deadlines
• Proficiency working in a fast paced, global environment
• Strong business acumen with a passion for fragrance and entrepreneurship


We offer:

• The ability to be a part of a highly creative and imaginative team in an incredibly competitive and inspiring industry
• A fast-paced environment surrounded by some of the biggest talents and brands in the beauty and fragrance industries
• Learn how to understand consumers and how to meet their needs effectively


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

Firmenich is an Equal Opportunity Employer M/F/Disability/Veteran

At Firmenich, we create an environment in which employees are valued, motivated and encouraged to reach their full potential. We foster entrepreneurial spirit and imaginative teamwork with freedom to act within our strategic plans. We recruit and develop the best talents, rewarding them accordingly. We offer competitive pay, career growth opportunities, and an outstanding benefits program that features:
* Generous Paid Time Off!
* Quarterly Bonus Potential!
* Retirement Plans!
* 401(k) with Company Match!
* Low Cost Medical, Dental & Rx & Vision Coverage!
* Tuition Assistance for Employees and Children!
* Flexible Spending Accounts!
* Tobacco-Free Campus!
* And Many More Employee-Friendly Programs!

Nearest Major Market: Manhattan
Nearest Secondary Market: New York City

Apply now »