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Quality Assurance Specialist

Location: Meyrin, Switzerland                                                      


Key Responsibilities:


  • Lead Customer Non conformances raised at site level and follow up on any related action/project in coordination with appropriate site partner
  • Support the site for Service issues and liaise with Transport and Customer care to ensure action plan are established and followed up in order to improve our Service Indicator
  • Provide training on Quality for any Third parties such as warehouse, forwarders, or service providers at site level (ISS...) to meet the Q expectations & ISO requirements. Support the site &  Customer Network in improving partnership and adherence on Quality expectations.
  • Participate into QHSE activities to maintain the Local Quality System as needed (such as  ISO process descriptions, HACCP, ERPT ...) under direct supervision/support from site responsible Manager.


We value:


  • Education: Master degree – Chemistry / Quality focused – Food industry Engineer
  • Experience: proven experience of min. 2-3 years in a similar role
  • Competencies:
    • great project management skills and technical knowledge
    • interpersonal skills especially good communication and presentation skills
    • ability to write reports and exchange with clients in English
    • excellent listener and networker mobilizing people and team player
    • highly motivated to perform, creative in solving problems
    • demonstrate ability to confidently make decisions
    • trust, transparence and accountability
  • Languages: English, French
  • IT skills: Proficient with Microsoft office (Powerpoint, Excel, Word), and LIMS – Good knowledge of SAP and report writing software  e.g. business object or equivalent


We offer:

  • To be part of a small size QHSE team with cross divisional partnerships
  • To be exposed to Firmenich clients and ensure Firmenich commitment to them
  • To develop overall knowledge on Operations Processes and close and successful collaboration with partners in Production and end to end throughout the supply chain
  • To be in for an inspiring journey of learning and transformation
  • To be part of a company shaping a strong legacy through breakthrough industrial innovations and technology