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Senior Consumer Insights Manager, Fabric care

At Firmenich people are at the heart of the company, we are committed to equal employment opportunities and value diversity in the workplace.


Location: London, The United Kingdom or Paris, France

Key Responsibilities:

  • Lead the planning and execution of global Laundry care Category consumer insights research – with a focus on consumer fundamental needs, developing winning fragrances and innovation
  • Cascade and communicate, in collaboration with the global Consumer insights Innovation director, category internal processes and standards
  • Deliver statistical interpretation of primary research data (product testing and U&A) and the delivery of actionable recommendations for key stakeholders internally and for clients.
  • Nurture existing  partnerships with market research agencies (prepare quotations and invoicing, maintain documentation) and optimize ways of working with them
  • Act as global contact for the laundry care category for both internal (regional insights teams, sales teams and development) and external agencies
  • Support global category development leaders to ensure standardization on all laundry related projects, adhering to global laundry category standards


We Value:


  • B.S/M.S in food science, sensory, psychology, consumer behaviour or equivalent
  • Minimum of 7 years of experience in a consumer insights team or research agency
  • Proven skills in Insights Generation and Quantitative Data Analysis, through extensive use of XLstat/Excel, as well as data collecting tools (such as Fizz, SIMS, Compusense)
  • Strong Ability to Interpret Results through data mining and good understanding of statistics
  • Good communication skills to easily navigate in a global, multicultural and matrix environment
  • Proactive strategic thinker who is able to juggle several projects according to business needs
  • Great organization skills, pragmatic and a hands-on attitude


We Offer:


  • Global Consumer Insights opportunity in the Laundry care Category (Detergents & Fabric Enhancers) of our Consumer Fragrances Division
  • Join a talented, dynamic and diverse team and working environment. We are passionate about people, cultures, trends, brands and perfumes. 
  • Connect to an international network and deliver on exciting and demanding business challenges
  • Global opportunity in laundry category products in Consumer Fragrances


#LI-FIR1 #LI-Hybrid

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