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Account Manager

At Firmenich people are at the heart of the company, we are committed to equal employment opportunities and value diversity in the workplace.

Location: Region Hamburg, Germany

 

Key Responsibilities: 

 

CUSTOMERS
•    Develop client & internal network and drive business vitality including winning new projects in key client category Body Care 
•    Develop successful working relationship with the client, establish Firmenich as key partner to obtain briefs for profitable business. Establish Firmenich as a strong strategic solution provider
•    Monitor client satisfaction and initiate corrective action where needed
•    Build and deploy cross category portfolio strategy for large existing client portfolio
    
PROJECTS
•    Get clear and complete briefing from clients, translate their needs into Firmenich projects; brief creation and development teams
•    Anticipate clients’ needs and lead proactive projects and presentations to generate new business opportunities
•    Define accurate pricing and margin parameters for each project, according to guidelines, and enter properly all project
•    Information in project management system according to established rules (incl. regulatory) (including project models rules in PE)Lead/coordinate projects with internal partners and with clients

 

ACCOUNT MANAGEMENT
•    Manage products life cycle with MDM, demand planning, customer care and supply chain to ensure high level of service to clients and good working practices for Firmenich (such as good forecasts)
•    Monitor sales and profitability versus objectives 
•    Lead projects with multi-regional teams and internal partners (both pro-active and re-active)
•    Maximize business vitality

 

 

We value:

•    2-5 years of Sales or Account Manager Experience
•    Strong drive for results
•    Experience in the Fragrance Industry
•    Good communication skills
•    Good marketing skills
•    Professional level of English
•    Business and finance acumen
•    Good building client relationships

 

 

We offer:

•    High Challenges on a Global Account with great development opportunities 
•    Work in a global and intercultural environment 
•    Be part of a very dynamic, expert, global and passionate team
•    Work with the best experts in Creation, CI, Research & Marketing
•    To be part of a company shaping a strong legacy through breakthrough industrial innovations and technology 
•    Culture that values diversity where people are at the heart of the company 
•    Opportunity to work for a company that cares about environment and sets and achieves ambitious sustainability objectives 
 

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