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Collections Specialist with French

At Firmenich people are at the heart of the company, we are committed to equal employment opportunities and value diversity in the workplace.

Location: Barcelona, Spain


Key Responsibilities: 

•    Daily review and monitor assigned accounts through Collections Tool along with all applicable collection reports, including dispute management.
•    Proactive outbound collection calls, emails, dunning letters.
•    Complete customer account reconciliations.
•    Work closely with Commercial, Customer Care & customers to reduce/eliminate overdue invoices targeting no provisioned items in the portfolio.
•    Work closely with Cash Application team to ensure there is no pending unapplied cash in the customers statements.
•    Accountable for the end-to-end process for the notifications created in the SAP Dispute Management Tool in SAP.


We value:

•    Minimum of 2 years of prior experience in collections.
•    Technical / Professional knowledge in collection processes. 
•    Native or fluent communication in English and French (both oral and written). 
•    Professional interpersonal skills and the ability to adjust and interact with all levels of stakeholders including clients.
•    Good analytics and problem solving.
•    Proficiency in Microsoft Applications with advanced level in Microsoft Word, Excel, Powerpoint and OutlookPlanning and Project Management.


We offer:

•    To be part of a company shaping a strong legacy through breakthrough industrial innovations and technology
•    To be in close contact with many business domains in a global and multicultural environment 
•    A flexible working time model for an optimal working-life balance
•    To be in for an inspiring journey of learning and transformation



Apply now »